Showing posts with label Dell Job Openings in Hyderabad for Freshers. Show all posts
Showing posts with label Dell Job Openings in Hyderabad for Freshers. Show all posts

Friday, July 17, 2015

Dell Job Openings in Hyderabad for Freshers from 17th to 20th July 2015

Dell, Job Openings, Hyderabad, Freshers, 17th to 20th July 2015
Dell
Client Technical Support

Company Name


Dell


Designation Status


 Client Technical Support


Working experience


Freshers | 4Years


Precondition


Any Gradutaion


Job Application


Walkin


Location


Hyderabad



Last Date



17th | July | 2015
To
20th | July | 2015


Time


11.00AM


Precondition


Any Graduation


Past Regularly with 60% from X | Xii & In Over All Education
 With No-Arrears


Well Subject knowledge on Executive & Retention


Good-in Communication skills English


Ensure appropriate escalation procedures are followed


The job requires strong to solve complex technical problems in addition to effective telephone communication skills analytical skills


Help customers telephony diagnose problems, and provide resolutions of technical issues and service.


Responsible for providing phone support for customers on the operation or maintenance of Dell products


Perform the work according to the policies and standardized procedures


Candidates with technical qualifications


Should be open to work night shifts on a 24x7 environment.


Upton 4 years experience only-should have excellent communication skills in English.


Should be open to moving to Hyderabad


The minimum graduate in any stream+ |10+2+3 |


Job Role’s


Solve problems consistently & completely with minimal supervision.


Agents outbound call centers prioritize work based on time & complexity it exerts REQUIREMENTS sensitivity to due process & the right pace.


Solve customer problems on any product - mostly in XPS systems guarantee


Excels in recognizing customer needs and expectationsRoutes internal and external customer if the appropriate service queue


It provides support in the center of incoming or outgoing calls & Responsible for work to share strengths with peers


It emphasizes tolerance processes & people


Partners with technical support specialists to improve the customer experience elements | eg: The right solutions , consisting accession process on skills |


Responsible for contributing to regular business goals metrics


Solve problems for customers of the challenging expectations | often climbed or angry |


Interview Process


Written-Test


Group Discussion


Thinking & Logical


(OR) Reasoning Skill's


Technical Round


H R Round


Desire Choice User profile 


The candidate must have-more-than 60% in the overall Education

The candidate must be able to work with the inconvenience

The candidate should-have the responsibility & analysis with members of his team

The candidate must-have the 'leadership skills' to maintain quality.


                                 Company Address

Hyderabad

Dell International Services | Plot No: 42 |  Madhapur | Hyderabad - 500081 

Opp: Deloitte | Hitech City

Contact: Lakshmi or Vivek



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